Shipping policy
FREE SHIPPING ON ORDERS OF $250 or more!
Get FREE GROUND SHIPPING on orders over $250 delivered to business locations in the continental United States. We will pay the shipping charges for ground delivery by the carrier of our choice. For orders that qualify for free shipping and that ship with common carrier, Free Shipping does not include extra options such as delivery to construction sites or jobsites, limited access facilities, liftgate deliveries, or delivery appointments. Charges for these services will be billed to the customer.
Shipping charges are calculated based on the value of your order and will be added to your invoice if your order totals less than $250 (not including tax). Shipping charges are as follows:
| Order Value | Shipping Charge |
| $0.00 - $99.99 | $19.99 |
| $100.00 - $149.99 | $29.99 |
| $150.00 - $199.99 | $39.99 |
| $200.00 - $249.99 | $49.99 |
| $250 and above | FREE Ground Shipping! |
Any backordered items on orders that qualify for free freight will be shipped without freight charges. We cannot ship to P.O. Boxes. Shipments to residential or limited access addresses are subject to additional charges that will be added to the invoice. Any additional freight charges that are incurred due to delivery conditions or preferences could be billed after the order has been received.
Please inquire about charges for shipments to Alaska, Hawaii, Canada, and the Caribbean. Need your order quickly? Express shipping is available for an additional charge. Please call for more info.
Some Products are Excluded from Our Free Shipping Promotion.
These products are marked on the website as being Plus Freight items, and after your order is placed, we will contact you within one business day to provide your exact shipping quote.
Damage/Shortage Claims
Products that are damaged or lost in transit must be noted on carrier's delivery receipt at the time of delivery. Then contact us via email sales@upsidedownsupply.com or call 800-776-7613.